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FAQS

Avenue Tokyo does not accept returns. All sales are final.

All shipments ship from US

We are required by law to charge sales tax on orders shipped to the following US states:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • District of Columbia
  • Florida
  • Georgia
  • Hawaii
  • Iowa
  • Idaho
  • Illinois
  • Indiana
  • Kentucky
  • Louisiana
  • Maine
  • Massachusetts
  • Maryland
  • Michigan
  • Minnesota
  • Mississippi
  • North Carolina
  • Nebraska
  • New Jersey
  • New Mexico
  • New York
  • Nevada
  • North Dakota
  • Ohio
  • Oklahoma
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin
  • West Virginia

We do not accept tax exemption cards. There is no way to verify the information.

The sales tax applied to your purchase will be calculated prior to checkout.

弊社では、正規品のみを取り扱っております。

弊社スタッフがエルメス直営店より直接買い付けましたもの、あるいは商品一点につき三名の鑑定士が丁寧に鑑定をしております。

創業当時から変わらないベテラン鑑定士複数名による時間をかけた丁寧な鑑定を行なっております。

どうぞ、ご安心してお買い求めくださいませ。